The room could do with a little update as there were some issue with the electrical sockets. The odd sunbed needed repairing but other than that it was a nice area. The pool being the main area that could do with being seen too as there were many tiles that had fallen off and most days someone was picking a tile out of the pool. There are some areas that could do with updating. They are there to help you enjoy your holiday and the certainly did.… As always service is with a smile from wake up to head down whether maid/conciege/ wait staff or Maitre D or Management. The Coffee bar provides an excellent stop off after lunch and dinner. The hotel also sent cake to her room and thanks to Santiago and Ĵacquim tow of the best Maitre D's she had a full bottle of prosecco on ice delivered with a chocolate basket of chocolate coated strawberries. My sister in laws birthday was celebrated with a cake and song from the staff at breakfast and dinner. You can check food and drink options via the Rui app or get paper ones. No reservations required in any of the restaurant. Food temperature is checked regularly and restocking of food/ drink happens on a regular basis. The facilities in the hotel are great from room cleaning to a 24 eat drink self service area. It has been 5 years since we last visited yet the first words from staff we recognised as we left the coach and went to reception was welcome home. Take advantage of your All Inclusive and enjoy the best fun with RIU! For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars.ĭo you like to enjoy the best parties during your holidays? RiuParty is made for you! Dance to the rhythm of the best DJ's music and be transformed by the shows and performances that each party offers you. Day and evening entertainment, as well as Pacha discotheque. Relax in our spa, or get fit in the gym or on the tennis courts. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu Yucatan and the ClubHotel Riu Tequila.
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